Account

Always-On Brand Consistency Across Every Project

Easily manage and update your brand assets—logos, guidelines, visuals, and more—all in one place. Every approved asset is automatically applied to new video orders, ensuring consistent, on-brand content across all teams, regions, and markets. It’s a seamless way to safeguard your brand integrity while scaling video production globally.

Structure and Scale Your Enterprise with Confidence

Easily configure your full enterprise hierarchy—setting up regions, divisions, and departments as sub-brands under your parent account. This gives you clear oversight and control across complex organizational structures, while empowering local teams to create within defined brand and budget frameworks. It’s the foundation for scaling video creation consistently across your entire business.

Flexible Team Management with Custom Roles and Permissions

Invite and onboard team members across your organization with ease. Assign users to your parent brand or specific sub-brand accounts, and fully customize their roles and access levels. Whether managing global marketing teams, regional offices, or external partners, you maintain complete control over who can view, create, and approve content—ensuring governance, security, and efficiency at scale.

Complete Visibility and Control Over Billing and Payments

Access all your financial details in one place—including payment history, invoices, and billing status. Track expenses in real time, manage financial transactions with ease, and maintain clear oversight across teams and regions. It’s simple, transparent financial management—built to support enterprise-scale video operations.

Smarter Budget Management with Wallets

Gain full visibility into your Wallet balances, usage, and key dates—such as signing and expiry. Easily track how funds are allocated across projects, monitor spending patterns, and plan future video initiatives with greater accuracy. Wallets give you the financial clarity and control to manage budgets strategically across your enterprise.

Have any questions?

How do I raise an issue on my project?

Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Creators.
What if I want a video project that is more customised?

If our pre-packaged video products aren’t the right fit, you can create a custom project. A Producer will be in touch to find out more about your requirements and how we can tailor our services to suit.
Which countries do 90 Seconds currently offer services in?

With a team of Creators spanning 900 cities and 160 countries, we can help with video creation in the most remote corners of the world. Check out our video production locations.
What if I require only video shooting or only video editing?

No problem. We offer video shooting and video editing as separate services. Check out our full range of production solutions.
How do I find my videos and footage for download?

Now that you have your completed video; you can download it onto your desktop or mobile hard drive. You can find all the completed videos affiliated to your Brand by navigating to your Brand page from your Profile. Locate the video, under ‘Completed Video Projects’.

Have more questions? Visit our Support page.

How do I get paid?

Please refer to the Creators Terms & Conditions for Payment Terms. All Creators will be paid with Hyperwallet. 90 Seconds does not require invoices to be submitted for any projects. Invoicing is all done through the Platform upon contract acceptance. You are of course welcome to create your own invoices for your records, but we do not require copies.
How much work is in my area?

While some markets maintain a large volume of projects, other less known areas are growing steadily and beginning to see an increasing amount of work. The amount of work in a given area depends entirely on our customers: how often they’re purchasing video and where they need crew for their projects. The good news: 90 Seconds is growing, we have a large sales team and can support clients in all countries via our cloud platform.
How do I get jobs?

Normally, contract invitations are sent out by a Producer to a small number of Creators that match the skills and experience required in the Client’s brief. These are allocated on a First-Come-First-Served basis, and are listed under “Available Contracts” on your profile if you’ve been directly invited. On our Marketplace, under “Browse Gigs” you are also able to find job opportunities that have been published to the entire Creator community.
What sets great Creators apart on 90 Seconds?

90 Seconds is a global community of video professionals, comprising every role and skill level in the industry. Whether you are a camera operator or animator, a drone operator or a director, you can be a successful creator on the 90 Seconds regardless of your location. More than anything else, the three characteristics that determine your visibility, your client ratings and, ultimately, your success as a 90 Seconds Creator are a great profile; a forward thinking nindset; and being a proactive communicator.
How do I raise an issue?

Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Brand Client.