Help & How-to

Provide a simple, practical learning experience that captivates and entertains your audience.

Help & How-to
Kytec Partner Spotlight
1:19
Tripadvisor Spring Break Safely
0:16
Men's Journal Professional Golf
2:04
Primark The Mighty Paper Bag
4:44

Help & How-To videos are a great way to demonstrate the simplicity and benefits of using your product or service effectively. These videos aim to educate and guide your audience on various topics, including instructional content, company training, product explanations, and more. These videos can be efficiently created in a single shoot, ensuring you receive a concise 2-minute video that provides clarity on your chosen subject. Alternatively, if you want to enhance the quality of your video further, you can opt for multiple camera operators to capture all necessary details while maintaining the 2-minute duration. These videos are an excellent resource for teaching your audience something new.

  • 1,400+ Help & How-To Videos Created
  • 330+ Active Enterprise Brands
  • 1,500+ Cities
  • 110+ Countries

4.7 Reviews
Reviews
Reviews 4.7 (713)

  • TPE
    4.5 Reviews
    Love the way these folk work - they take their individual responsibilities seriously and produce a professional result.
  • Goodman Fielder
    5 Reviews
    Impressed with the entire process, quick turnaround and very high standard of work.
  • Kiwi Net
    5 Reviews
    Thanks for our great video 90 Seconds. We really love it!
  • Thread Media
    4 Reviews
    Rachel and 90 sec team were incredibly accommodating, patient and helpful.
  • Techstars (UK)
    5 Reviews
    really happy that everything has been captured and archived.
  • Tourism Investment Partners
    5 Reviews
    Great team, speed and system, love the end the product, Thanks guys!
  • Expert360
    5 Reviews
    90 Seconds is perfect for content marketers looking to up their video game - everything about getting a video done was super simple
  • LPS
    5 Reviews
    I'm super happy with the result guys and so is my CEO!! Thank you!! :)
  • nib (NZ)
    4 Reviews
    Quick turnaround, flexible
  • EduMaxi
    5 Reviews
    You delivered on time, in budget within a very tight timeframe. Great job, 90 Seconds!
  • Idka
    5 Reviews
    Great team! Efficient, Flexible, and Extremely Patient
  • Cisco - APJ (Australia)
    5 Reviews
    Fantastic platform, collection of professionals and final result. Very happy with the team and end result.

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Have any questions?

  • How do I raise an issue on my project?
    Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Creators.
  • What if I want a video project that is more customised?
    If our pre-packaged video products aren’t the right fit, you can create a custom project. A Producer will be in touch to find out more about your requirements and how we can tailor our services to suit.
  • Which countries do 90 Seconds currently offer services in?
    With a team of Creators spanning 900 cities and 160 countries, we can help with video creation in the most remote corners of the world. Check out our video production locations.
  • What if I require only video shooting or only video editing?
    No problem. We offer video shooting and video editing as separate services. Check out our full range of production solutions.
  • How do I find my videos and footage for download?
    Now that you have your completed video; you can download it onto your desktop or mobile hard drive. You can find all the completed videos affiliated to your Brand by navigating to your Brand page from your Profile. Locate the video, under ‘Completed Video Projects’.

Have more questions? Visit our Support page.

  • How do I get paid?
    Please refer to the Creators Terms & Conditions for Payment Terms. All Creators will be paid with Hyperwallet. 90 Seconds does not require invoices to be submitted for any projects. Invoicing is all done through the Platform upon contract acceptance. You are of course welcome to create your own invoices for your records, but we do not require copies.
  • How much work is in my area?
    While some markets maintain a large volume of projects, other less known areas are growing steadily and beginning to see an increasing amount of work. The amount of work in a given area depends entirely on our customers: how often they’re purchasing video and where they need crew for their projects. The good news: 90 Seconds is growing, we have a large sales team and can support clients in all countries via our cloud platform.
  • How do I get jobs?
    Normally, contract invitations are sent out by a Producer to a small number of Creators that match the skills and experience required in the Client’s brief. These are allocated on a First-Come-First-Served basis, and are listed under “Available Contracts” on your profile if you’ve been directly invited. On our Marketplace, under “Browse Gigs” you are also able to find job opportunities that have been published to the entire Creator community.
  • What sets great Creators apart on 90 Seconds?
    90 Seconds is a global community of video professionals, comprising every role and skill level in the industry. Whether you are a camera operator or animator, a drone operator or a director, you can be a successful creator on the 90 Seconds regardless of your location. More than anything else, the three characteristics that determine your visibility, your client ratings and, ultimately, your success as a 90 Seconds Creator are a great profile; a forward thinking nindset; and being a proactive communicator.
  • How do I raise an issue?
    Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Brand Client.

Have more questions? Visit our Support page.