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90 Seconds
How-to video shoot in progress

Help and how-to videos.

Your customers Google their questions before they call your support team. Help and how-to video puts the answer where they're already looking.

What is a help and how-to video

The fastest way to deflect a support ticket.

A help or how-to video is a short, task-focused film that walks a viewer through doing one thing well. Lives in your help centre, your product UI, your YouTube channel, and the SERP for every long-tail question your customers ask.

90 Seconds produces help and how-to video at every scale: single-task films, full help-centre rollouts, recurring update series, and bulk shoots that build out a hundred how-tos in one production sprint.

How-to video being filmed
When brands commission how-to video

What enterprise teams use how-to video for.

Task-focused films that compound over time. One platform, one creator network, one consistent format across every help video.

Help-centre video library

A film for every common question, embedded next to your written articles. Cuts support tickets and lifts CSAT.

Onboarding task walkthroughs

Step-by-step films inside your product, triggered at the moment a user gets stuck.

Bulk how-to production sprints

Plan, shoot and ship 50 to 100 how-tos in one production block. Build out your library, then keep it fresh.

Search-targeted how-to series

Films built around the long-tail questions your audience already searches for. Organic discovery that scales.

Channel-partner training

How-tos built for resellers, partners and distributors to learn your product without booking a session.

Localised help video rollouts

Same how-tos, recorded in every language you support. Local creators, native voices, every market.

The Platform

Delivered on our end-to-end platform

Brief, match, shoot, edit, review, approve. Every step runs inside one purpose-built video creation platform with full visibility for every stakeholder.

How it works
Delivered on our end-to-end platform
Self-Serve Creation

Self-serve when you're ready to go fast

Browse the catalogue, pick a format, scope it yourself and kick off in minutes. No sales call needed.

Explore Self-Serve Creation
Self-serve when you're ready to go fast
Global Reach

Filmed in 100+ countries, 1,500+ cities

Local creators on the ground wherever your audience is. Same brief, same quality, every market.

See shoot locations
Filmed in 100+ countries, 1,500+ cities
Concierge

Concierge runs production end-to-end

Your Concierge shapes the brief, matches the right creators, manages the shoot and ships the final cut, so your team stays focused on the work that needs you.

Meet the Concierge
Concierge runs production end-to-end
Creator Partners

14,000+ vetted Creator Partners

Directors, camera teams, editors, motion designers and voice artists, all vetted, insured and ready to activate on brief.

Meet our Creator Partners
14,000+ vetted Creator Partners
Enterprise Trust

Trusted by 4,500+ enterprise brands

From global rollouts to single-market projects, 4,500+ brands rely on us to deliver content that lands on time, on budget, on brand.

Read customer stories
Trusted by 4,500+ enterprise brands

Trusted by world-class teams

PayPal
Amazon
Salesforce
HP
KPMG
Primark
Edelman
HSBC
LVMH
Microsoft
Google
Bloomberg
Barclays
EY
Cisco
UBS
PayPal
Amazon
Salesforce
HP
KPMG
Primark
Edelman
HSBC
LVMH
Microsoft
Google
Bloomberg
Barclays
EY
Cisco
UBS

Have any questions?

Our team is here to plan, scope, and ship the video work that drives your strategy forward.

Always on

Continuous Creation — always-on video at scale.

Learn about Continuous Creation