Brand dashboard

We're excited to announce an upgrade to our order dashboard that makes it even easier for you to get the video content you need, when you need it.

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Our new dashboard gives you top-level control over all of your orders, and a centralised hub to onboard your team into. Plus, you can re-order anything you’ve done before, turn any order into a product you can order at scale, and choose from a range of services and solutions that you can order off the shelf. Let’s take a closer look at each of these sub-features!

View in progress orders

We’re excited to bring you a brand new design that simplifies the way you manage your video production projects. Now you can easily keep track of all your orders, active projects, and completed projects in one central place.

Here’s what’s new:

  1. New design: We’ve redesigned the dashboard to make it more intuitive and user-friendly.
  2. Project types: You can now see what type of project it is (Pay As You Go or Usage) directly on the dashboard.
  3. Filtering: Wallets and templates are now filtered out, making it easier to find the projects you need.
  4. Reorder projects: With the new sub-feature, you can easily reorder any project that you’ve done before.
  5. Save projects as templates: You can now save projects as templates, allowing you to quickly and easily create new projects based on previous ones.
  6. Activity feed: While we’ve removed the activity feed for now, rest assured that it will be back in a future update.

A central hub for all of your products and solutions

This is the go-to place for our brand partners to browse and order the services, solutions and templates that they need. From plan & creative services to shoot services to edit services, we’ve got everything covered. And for those seeking bespoke solutions, our team is always ready to help. From end-to-end video production packages to unique one-of-a-kind projects, we’ll work with you to load up your content hub ready for your team to order off the shelf.

Our central hub makes it easy for both senior decision-makers and end-users to find the services and solutions they need. Senior decision makers can work with us on bespoke services and solutions tailored to their specific content needs. Meanwhile, end-users can browse and order pre-existing templates and services for quick and easy access to the content they need. Whether you need plan services like script writing and creative direction, shoot services, or editing services, our platform has everything you need to streamline your content creation process.

Re-order anything you’ve done before

Users can now re-order a project directly from their dashboard. This function works for projects in all states. 

When a user clicks “Re-Order”

  1. The platform duplicates the project
  2. Sets the contract type to “Pay-As-You-Go”
  3. And directs the user to the new purchase page for the new project.

Turn any order into a product

Users can now save a project as a template that can be re-ordered later by them or their team.

When a user clicks “Save to my templates”

  1. The platform duplicates the project
  2. Sets the contract type to “Template” – this means it won’t show on the projects tab, and will display on their “My Products” tab under “Order again”
  3. And directs the user to the “My Products” tab.

Solutions designed just for you

We understand that every brand has unique video content needs. That’s why we offer customised solutions that can be ordered and delivered at scale anywhere in the world. Our solutions are tailored to meet your specific requirements, with multiple quotes available off-the-shelf and deep customisation options to support each order. Once set up, your team can create new orders with a few clicks!

Have any questions?

  • How do I raise an issue on my project?
    Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Creators.
  • What if I want a video project that is more customised?
    If our pre-packaged video products aren’t the right fit, you can create a custom project. A Producer will be in touch to find out more about your requirements and how we can tailor our services to suit.
  • Which countries do 90 Seconds currently offer services in?
    With a team of Creators spanning 900 cities and 160 countries, we can help with video creation in the most remote corners of the world. Check out our video production locations.
  • What if I require only video shooting or only video editing?
    No problem. We offer video shooting and video editing as separate services. Check out our full range of production solutions.
  • How do I find my videos and footage for download?
    Now that you have your completed video; you can download it onto your desktop or mobile hard drive. You can find all the completed videos affiliated to your Brand by navigating to your Brand page from your Profile. Locate the video, under ‘Completed Video Projects’.

Have more questions? Visit our Support page.

  • How do I get paid?
    Please refer to the Creators Terms & Conditions for Payment Terms. All Creators will be paid with Hyperwallet. 90 Seconds does not require invoices to be submitted for any projects. Invoicing is all done through the Platform upon contract acceptance. You are of course welcome to create your own invoices for your records, but we do not require copies.
  • How much work is in my area?
    While some markets maintain a large volume of projects, other less known areas are growing steadily and beginning to see an increasing amount of work. The amount of work in a given area depends entirely on our customers: how often they’re purchasing video and where they need crew for their projects. The good news: 90 Seconds is growing, we have a large sales team and can support clients in all countries via our cloud platform.
  • How do I get jobs?
    Normally, contract invitations are sent out by a Producer to a small number of Creators that match the skills and experience required in the Client’s brief. These are allocated on a First-Come-First-Served basis, and are listed under “Available Contracts” on your profile if you’ve been directly invited. On our Marketplace, under “Browse Gigs” you are also able to find job opportunities that have been published to the entire Creator community.
  • What sets great Creators apart on 90 Seconds?
    90 Seconds is a global community of video professionals, comprising every role and skill level in the industry. Whether you are a camera operator or animator, a drone operator or a director, you can be a successful creator on the 90 Seconds regardless of your location. More than anything else, the three characteristics that determine your visibility, your client ratings and, ultimately, your success as a 90 Seconds Creator are a great profile; a forward thinking nindset; and being a proactive communicator.
  • How do I raise an issue?
    Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Brand Client.

Have more questions? Visit our Support page.