Your Success Managers run a structured kickoff, load your brand book into the platform, and configure your workspaces, user roles, and approval chains. You finish the week with a live account ready to order.
A real brief. A real Creator Partner. A real finished asset. Your Success Managers shadow the full order lifecycle so your team learns the platform by shipping something useful — not by reading documentation.
Group training, role-based walk-throughs, and recorded sessions your team can refer back to. By the end of week two, every stakeholder knows exactly how to request, review, approve, and distribute video.