Concierge Manager - APAC

全職 點 新加坡
We are looking for an experienced Concierge Manager to guide our customers through the video production journey using our online platform, ensuring the successful delivery of professional video creation services provided exclusively via our creator partners; planning & creative, shooting and editing. This unique role combines client, project, and community management, working across all aspects of the 90 Seconds platform - production operations, services, and brand accounts management. 

As a Concierge Manager with extensive professional video production experience you will be part of 90 Seconds Concierge service. This Concierge service directly provided both production and account based services. 
Apply now

What you'll love doing

  • Successfully oversee the production of a number of video projects at any time, spanning from quoting, shoot and logistics planning, production management duties, to publishing.
  • Oversee the delivery of 90 Seconds Services and Solution on the 90 Seconds platform 
  • Overview all the production services, ensuring the successful running of the 90 Seconds operations
  • Ensure that 90 Seconds services are delivered consistently via processes in the system
  • Manages the growth and relationships of 90 Seconds Brands.
  • Facilitate communication between customers and creators to ensure smooth project delivery.
  • Assist in resolving video project-related issues.
  • Become the expert in our 90 Seconds Solutions and deliver each solution professionally and completely. 
  • You will love the Productize, Order, Matching, Delivery and Content & Account app features. Become the expert in these features and help deliver all these for our brands. 
  • You will be able to work with a large variety of creators globally

    • 你是誰

  • Someone who has a really deep understanding of content, an in-depth understanding of the various content video types and being able to identify the requirements to fulfill this video production. 
  • Someone who has the ability to research, analyze and identify trends in video content creation and consumption and propose these to existing clients as opportunities. 
  • Has high level of experience in production from quoting, client management (Ordering Support), enable to pair gigs with the correct talent needed (matching), project management from start to finish (Run My Creation). 
  • Highly experienced in video production management - managing multiple projects end-to-end and juggling budgets, resources, schedules, clients.
  • Someone who has skills in deconstructing a video to understand the production processes involved in its creation. 
  • Someone who has hands on experience using video creation hardware and software
  • Someone with a strong sense of urgency, exceptional organizational skills, and natural relationship building ability; this is a dynamic and fast-paced role!
  • Someone who has experience in content strategy and Planning. 
  • Someone who understands market trends, is able to identify gaps in client content plans and deliver solutions to help them be relevant and up to speed within the market video space. 
  • Someone who enjoys technology and collaborating with a global team online.
  • Someone who understands can identify repeat purchase opportunities and can productize these opportunities.
  • Someone who understands the different social platform content products, their formats and specifications. 
  • Someone who can quickly immerse themselves into a company culture - can quickly adapt to change at a high-speed pace, is data-driven, and can be fully ramped to achieve new business targets.
  • Exceptional written, verbal, and interpersonal communicator, as building authentic relationships with clients and partners is a must.
  • A flexibly “always-on” attitude to ensure project delivery dates are met.
  • A huge plus if you have experience in live streaming and production of large scale events.

    • 我們的價值觀

  • 成為客戶。了解、傾聽並體驗客戶的體驗。像客戶一樣思考、交談、觀察和詢問。然後創造價值並與客戶建立信任。 
  • 我們是活的。我們的團隊靈活、專注，隨時準備共同行動，為客戶創造價值，客戶遍佈 100 多個國家/地區。 
  • 擁有它。我們都是業主。我們專注於推動持續成功的核心問題和機遇。我們同意一條道路，擁有結果，並一起做任何事情。 
  • 專注於重要的事情。知道目標，知道數位，知道什麼是重要的，並確定優先順序。為每個人可視化它，以便您可以調整團隊並實現它。 
  • 要有勇氣。要有勇氣推動企業變革，不要害怕冒險和感受燃燒。 
    • Apply now

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      90 Seconds 是一個由視頻專業人士組成的全球社區，涵蓋了行業中的每個角色和技能水準。無論您是攝像機操作員還是動畫師，無人機操作員還是導演，您都可以成為 90 Seconds 無論您身在何處。最重要的是，這三個特徵決定了您的知名度，您的客戶評級以及最終您的成功 90 Seconds 創作者是一個偉大的個人資料;一個具有前瞻性思維的雛鳥;並成為一個積極主動的溝通者。
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