Customer Story Series

Get the most of your footage! Capture your brand's Customer Stories across five major locations and maximize the video footage into a series of 5 videos, with the expertise of a professional Camera Operator and Editor.

Create a series of 5 compelling Customer Story videos that advocate your product or service.
USD $14,435 - $50,882
Our Customer Story Series has a range of pricing options to suit all budgets and requirements.
This product includes:
    Plan Learn more
  • Creative Development (per video)
  • Storyboard (with 1x review round)
  • Shoot Learn more
  • 5 x 5-hour Shoots
  • Additional Camera
  • Edit Learn more
  • 5 x 2-minute videos
  • 1 x Royalty-free music track (per video)

Popular add-ons:

Some optional add-ons that you can include to your production.*

On Shoot DirectorOn Shoot Director
For complicated shoots, it is recommended to have a competent director on set to organize and co-ordinate the production to achieve the most optimal effect for the final product.
Sound OperatorSound Operator
Record crisp, clear audio with professional sound recording gear and an experienced operator on set for your interviews and dialogue heavy adverts.
Lighting OperatorLighting Operator
Having an experienced lighting professional on set will enhance your video with a soft glow on the talent and product, adding a cinematic quality to the image.
Additional videosAdditional videos
Want to create content for different platforms? You may require multiple edits to suit the duration and aspect ratios of each platform to achieve the best results for your marketing needs.
Additional equipmentAdditional equipment
Additional equipment may be needed to achieve the visual quality you have in mind, from gimbals, sliders to extra camera lenses and gear, we will try our best to fulfill your requests!
Locations permitsLocations permits
Do you have a location in mind for your shoot? We will look into the relevant permits and paperwork required to make your production possible
SubtitlesSubtitles
Subtitles help to make your video easier to view. Planning to share your video in different international markets? Let our global team of creators help you get your message across!
TalentTalent
Looking for someone to deliver your message for your company? Choose from our roster of on-screen talent!
Creative developmentCreative development
From crafting insightful questions to showcase your company's values, to meticulous planning out every frame and shot for your video, we can help bring your ideas to life!

4.7 Reviews
Reviews
Reviews 4.7 (713)

  • Float Cash Flow Forecasting
    5 Reviews
    90 Seconds provide an amazing end to end video service, which despite leveraging talent from all over the world doesn't compromise on quality. Great to deal with and would definitely use them again.
  • Vianna Shen-Rou
    5 Reviews
    The 2 videos are wonderful! Great Job thank u! The highlight video is a emotional one.. Brings out the tear in me!! Thank u so much team!! Looking to the next competition!
  • Standard Chartered Bank (Singapore) Limited
    5 Reviews
    Thanks so much !
  • State of Escape
    5 Reviews
    Great to work with a company who make the process to easy and seamless.
  • Real Property Photography
    5 Reviews
    Great job by all involved with the 90seconds project - on budget, on time and great quality!
  • Dbvisit Software
    5 Reviews
    Smooth experience - no surprises, all went according to plan and the end result was better than we imagined.
  • The Marketing Academy
    4 Reviews
    Great people, Great service, and would love to work with you again
  • Dimension Data New Zealand
    5 Reviews
    Great response from our clients
  • Eve Investments
    4.5 Reviews
    Outstanding & Professional delivery at reasonable prices, we will use 90 seconds again!
  • SS&C
    5 Reviews
    Needed a video in a stupidly short time frame, 90 seconds delivered!
  • FT Live - Global Parent
    4 Reviews
    It was a very straight forward project, 90 Seconds made it simple and u took away the difficulty
  • Communication by Design
    5 Reviews
    The team provided exactly what we were after and were a pleasure to work with. Spot on.

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Have any questions?

  • How do I raise an issue on my project?
    Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Creators.
  • What if I want a video project that is more customised?
    If our pre-packaged video products aren’t the right fit, you can create a custom project. A Producer will be in touch to find out more about your requirements and how we can tailor our services to suit.
  • Which countries do 90 Seconds currently offer services in?
    With a team of Creators spanning 900 cities and 160 countries, we can help with video creation in the most remote corners of the world. Check out our video production locations.
  • What if I require only video shooting or only video editing?
    No problem. We offer video shooting and video editing as separate services. Check out our full range of production solutions.
  • How do I find my videos and footage for download?
    Now that you have your completed video; you can download it onto your desktop or mobile hard drive. You can find all the completed videos affiliated to your Brand by navigating to your Brand page from your Profile. Locate the video, under ‘Completed Video Projects’.

Have more questions? Visit our Support page.

  • How do I get paid?
    Please refer to the Creators Terms & Conditions for Payment Terms. All Creators will be paid with Hyperwallet. 90 Seconds does not require invoices to be submitted for any projects. Invoicing is all done through the Platform upon contract acceptance. You are of course welcome to create your own invoices for your records, but we do not require copies.
  • How much work is in my area?
    While some markets maintain a large volume of projects, other less known areas are growing steadily and beginning to see an increasing amount of work. The amount of work in a given area depends entirely on our customers: how often they’re purchasing video and where they need crew for their projects. The good news: 90 Seconds is growing, we have a large sales team and can support clients in all countries via our cloud platform.
  • How do I get jobs?
    Normally, contract invitations are sent out by a Producer to a small number of Creators that match the skills and experience required in the Client’s brief. These are allocated on a First-Come-First-Served basis, and are listed under “Available Contracts” on your profile if you’ve been directly invited. On our Marketplace, under “Browse Gigs” you are also able to find job opportunities that have been published to the entire Creator community.
  • What sets great Creators apart on 90 Seconds?
    90 Seconds is a global community of video professionals, comprising every role and skill level in the industry. Whether you are a camera operator or animator, a drone operator or a director, you can be a successful creator on the 90 Seconds regardless of your location. More than anything else, the three characteristics that determine your visibility, your client ratings and, ultimately, your success as a 90 Seconds Creator are a great profile; a forward thinking nindset; and being a proactive communicator.
  • How do I raise an issue?
    Whether you want to talk to your 90 Seconds Production Service Manager directly, ask for an update, or change the time of your delivery, we’ve got you covered. Don’t rush to Intercom for support immediately - all communication will be made via the activity feed in your project page. Here you can directly raise issues, provide comments and request changes with the Production Service Manager and Brand Client.

Have more questions? Visit our Support page.